Introduction
Lockly smart locks are designed for security and convenience, offering features like fingerprint access, keypad entry, and remote control via an app. When setting up your Lockly device, you may notice a QR code sticker on the lock itself. This QR code plays an important role during installation and setup, but many users wonder: Can I remove the QR sticker from Lockly?
The short answer is yes, you can remove the QR sticker, but it’s important to do so carefully and with certain precautions in mind. In this article, we’ll explore what the QR sticker is used for, whether removing it affects functionality, and how to proceed if you’ve already removed it.
What is the QR Sticker on Lockly For?
The QR sticker on a Lockly smart lock contains a unique Access Code (AC) and Device ID (DID). These identifiers are crucial for:
- Initial Setup: Scanning the QR code links the lock to the Lockly app, enabling remote control and management.
- Troubleshooting and Support: If you ever need customer support or a reset, Lockly may request this code.
- Device Pairing: The QR code helps reconnect the lock to new devices or users when setting up again.
Can You Remove the QR Sticker from Lockly?
Yes, you can remove the QR sticker after you’ve completed the setup and stored the necessary information safely. However, it is strongly recommended that you save a copy of the QR code before removing it.
Why You Might Want to Remove It
- Aesthetic Reasons: The sticker might not look appealing on your lock.
- Security Concerns: You might want to prevent unauthorized access if someone scans the QR code.
Why You Should Be Careful Before Removing It
- Future Reinstallation Issues: If you reset the lock or need to pair it again, you may need the QR code.
- Support Requests: Customer service might ask for the code when troubleshooting issues.
How to Safely Remove the QR Sticker
Step 1: Save a Copy of the QR Code
Before removing the QR sticker, take one or more of the following precautions:
- Take a Clear Photo: Use your phone to capture a high-quality image of the QR code.
- Write Down the Access Code (AC) and Device ID (DID): These can be manually entered into the app if needed.
- Print or Store a Backup: If you prefer a physical backup, print the QR code and keep it in a safe place.
Step 2: Peel Off the Sticker Carefully
- Gently peel the sticker off the lock, ensuring it doesn’t leave residue.
- If adhesive remains, use a mild cleaner or rubbing alcohol to clean the surface without damaging the lock.
Step 3: Store the QR Code for Future Use
Keep your backup copy in a secure location, such as a password manager, a cloud storage folder, or a physical file with important documents.
What If I Already Removed the QR Sticker?
If you have removed the QR sticker and did not save the information, you may still be able to retrieve it:
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Check the Lockly App
- If your Lockly lock is already paired, the app may still have the Device ID stored.
- Go to Settings → Device Info to check if the Access Code (AC) or Device ID (DID) is listed.
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Look at the Packaging or Manual
- Some Lockly devices include the QR code in the user manual or packaging. If you still have the box, check for a label with the QR code.
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Contact Lockly Support
- If you don’t have a backup of the QR code, Lockly’s customer support might be able to assist in recovering it. You may need to provide proof of purchase and the lock’s serial number.
Conclusion
Yes, you can remove the QR sticker from your Lockly smart lock, but it’s essential to save a copy before doing so. This ensures that you can still manage, reset, or troubleshoot your lock in the future. If you’ve already removed it without saving the information, check the Lockly app, packaging, or contact support for assistance.
By taking the right precautions, you can maintain both the aesthetics and functionality of your Lockly smart lock without any future issues.
